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Privacy Policy

This Privacy Policy explains how Columbus Roof Repair Pros (“we,” “us,” or “our”), operated by Matthew Francis, collects, uses, shares, and protects information when you visit https://columbusroofrepairpros.com/ (the “Site”) or submit a request for roof repair, replacement, gutter services, siding work, or related roofing solutions in Columbus, Ohio.

By using the Site, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect information in the following ways:

Information you provide directly
When you submit a form, request a quote, or contact us, we may collect:

  • Name

  • Phone number

  • Email address

  • Service address or job location

  • Details about your roofing needs (e.g., roof damage type, storm impact, gutter issues, siding concerns, property size)

  • Any other details you include in your inquiry

Information collected automatically
When you visit the Site, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Referring/exit pages

  • Pages viewed and time spent

  • Approximate location from IP

Information from cookies/tracking
We don’t collect sensitive payment data here. Service payments happen directly with contractors.

How We Use Your Information

We use collected data to:

  • Answer your roofing inquiries and provide quotes

  • Match you with qualified local roofers, gutter specialists, and siding contractors in Columbus, OH

  • Send request confirmations, updates, or follow-ups

  • Maintain and improve Site functionality

  • Analyze usage, security, and performance

  • Prevent fraud/abuse and comply with laws

No unrelated profiling or automated decisions affecting your legal rights.

How We Share Your Information

With local roofing contractors
We connect you to independent Columbus roofers by sharing:

  • Name and contact info

  • Job location

  • Roofing project details
    Contractors handle their own privacy practices.

With service vendors
Third-parties helping us (hosting, forms, CRM, analytics) get limited access, bound by confidentiality.

Legal/safety needs
Disclosure for laws, authorities, rights protection, or fraud prevention. We never sell your data to marketers.

Cookies and Tracking

Cookies help with preferences, functionality, and analytics. Manage via browser settings—disabling may limit features.

Data Retention

We keep info only as needed for your request (~30 days post-inquiry), business records, or legal needs, then delete/anonymize.

Your Rights and Choices

You may request access, correction, deletion, or restrictions (location-dependent). Contact us at hi@columbusroofrepairpros.com to exercise rights—we verify identity. Opt out of any marketing via links or email.

Children’s Privacy

Not for under-13s; contact us if concerned.

Security

Reasonable measures protect data, but internet transmission isn’t 100% secure.

Independent Contractors Disclaimer

We provide lead connections only. Columbus contractors are independent—we don’t guarantee their work, pricing, or quality. Verify licenses/insurance yourself. Photos/models aren’t actual providers.

Changes to Policy

Updates posted here; continued use = acceptance.

Contact Us

Questions? Reach Columbus Roof Repair Pros:
Operated by: Matthew Francis
Phone: 614-808-4646
Email: hi@columbusroofrepairpros.com
Address: 470 W Broad St, Columbus, OH 43215
Website: https://columbusroofrepairpros.com/